What a fantastic night we had at the asctaCONVENTION 2018 Awards with our very own Kerryn Harber winning Australian Swim Teacher of the Year for 2017 and Superfish Swim Schools winning the Swim Australia BEST SWIM SCHOOL for Marketing, Promotion and Customer Service for 2017.
At Superfish, customer satisfation is of paramount importance so our team are fully qualified and trained to the highest level, from our admin team to our highly trained swimming instructors, to the personal trainers and our baristas in the cafés; our team really do want you to enjoy their expertise every time you visit
We’re dedicated to making your time with us an enjoyable and friendly experience. Your comfort and satisfaction are genuinely our priority.
To be recognised, within the swimming industry, as providing exceptional customer service, makes us so proud of our team, but every time we receive messages like these from our customers, it is even more rewarding and just reinforces our confidence that all our planning and training really does work.
Thank you to our customers and thank you astca!
"My son has improved so much in the last three months with superfish. The staff from reception, to the cafe and of course the instructors are all so friendly and helpful and more importantly excellent at what they do. My son loves his swimming lesson days and that is because of the staff, thank you. We wouldn’t go anywhere else and would certainly recommend them for anyone looking for swimming lessons for their children." - Heather
"My son has been swimming at this fantastic swim school for 3.5 years and loves it. He is almost 4 years old is very confident in the water and I owe that to his teachers. Each lesson he gets better and better. The teachers and administration staff are always there to help and they are also very polite, welcoming and happy which goes to show the management and owners must be good!! We love going every week and I will be forever thankful as this school is teaching my son how to swim. A special thanks to Kerryn Harper." - Renae
"All my grandchildren have gone here, can't recommend the place more highly. It is our home away from home! Awesome staff and great coffee" - Caralyn
"We love Superfish Swim School Pacific Pines! Our little boy has been swimming here since he was 3 months old and is now a confident and extremely happy two year-old in the pool! There is a beautiful family feel from when you walk in and all staff members are extremely helpful and friendly. I love how encouraging the swim instructors are and also other parents within the classes. Our swimming teacher Kerryn is absolutely amazing and she is great at pushing kids to do their best in a nurturing way! Our little boy gets so excited to swim as soon as he sees her!! Nicola in the cafe is one of a kind!!! She is most helpful and makes a delicious coffee and baked goods! We now can’t leave without banana bread and prices are really good!! Overall, we are more than happy to call Superfish our swim school!!" - Sarah