Committed to Ethical and Responsible Conduct
We are dedicated to complying with all applicable regulations and laws and conducting business ethically and responsibly. Our goal is to exceed the expectations of our customers and consumers. Therefore, we have adopted standards for the safety, quality and integrity of our products and processes, and we are committed to respecting the rights of individuals and protecting the environment.
Child Protection and Child Safety
At Superfish, we are committed to upholding the highest Child Protection and Child Safety standards. Our unwavering dedication ensures that every child under our care experiences a safe, secure, and respectful environment.
We will comply with all applicable laws and regulations regarding the safety of our products. We will meet applicable recognised voluntary industry standards for our products and processes.
We will provide a safe, healthy and secure workplace. We will abide by all applicable laws and regulations for safety and health. Proper sanitation, lighting, ventilation and fire safety protection will be provided. We take utmost care with water quality conditions, testing multiple times daily and regular maintenance to provide our instructors with clean, balanced water quality every day to teach in. Water is also kept at a constant 31-32° throughout the year to provide the most comfortable teaching environment in our indoor pools.
We are committed to treating our colleagues with honesty and fairness, and we are dedicated to providing equal employment and advancement opportunities. We believe in sharing the benefits of our achievements with those whose efforts and dedication contribute to our success.
We will not discriminate in hiring and employment practices based on age, nationality, religion, ethnic origin, social status, gender or disability.
Hours and Wages
We will comply with all applicable wage, work hours, hiring, benefits and overtime laws and regulations. In the absence of law in a particular location relating to safety, labour, employment, environment or working conditions, the spirit and intent of these policies shall be met.
No Abuse of Labour
We will not use forced labour, including indentured, prison, bonded or slave labour. We will also refrain from using physical or verbal harassment or abuse as disciplinary measures for our employees.
No Child Labour
We will not use child labour. We will comply with all minimum age provisions of applicable laws and regulations.
Superfish Environmental Sustainability Practices
Reusable Water Bottles
The Superfish Team use Reusable Water Bottles and use of plastic disposable water bottles is discouraged. Plastic comprises the bulk of the 14 million tons of plastic end up in the ocean every year, (plastic makes up 80% of all marine debris). Plastic water bottles are not biodegradable. Therefore, to help decrease the amount of plastic waste, we encourage the use of Reusable Water Bottles for our Team and Clients .
Reusable Coffee and Tea Cups
The Superfish Team are required to only use reusable tea/coffee cups. Superfish provide FREE hot drinks to our team, with the use of reusable cups/mugs.
Superfish Team are encouraged to Carpool to work where possible - Our team is encouraged to come to a shift with another team member, ongoing, if suitable and achievable.
Promoting Sustainability in Textile Consumption
ustralia ranks as the second-largest consumer of textiles worldwide on a per capita basis. At Superfish, we actively encourage our Team Members to make a positive impact by donating swimwear and swim gear as part of our commitment to sustainability. Additionally, we promote recycling for uniforms, goggles, and swim gear, aiming to divert these items from ending up in landfills.
We use energy-efficient pumps, heaters and lighting. Electricity, lighting and heaters are turned off outside of operational times.
We Use Pool Covers on ALL Pools
Pool Covers help conserve water and water evaporation and save on chemical use. Pool Covers reduce heat loss by up to 70% and reduce water evaporation by up to 85%. Because less pool heat is lost with a cover, fewer chemicals need to be added to keep the pool clean and at the ideal temperature. Pool Covers drastically reduce the amount of water usage required to maintain pool levels.
We Use Saltwater Chlorination Systems
In most of our pools, we use saltwater chlorination systems, which use salt to generate chlorine, reduce the need for chemical additives and help to reduce harmful chemicals into the environment.
We have Solar Heating that contributes to the operation of heating systems, saving greenhouse gas emissions. We use energy-efficient pumps and heaters to reduce energy consumption. Additionally, Solar Matting/Heating lowers our Heating Costs.
At Superfish Centres, all filtration is on timer systems. We only use it when required to keep our pools clean, allowing our centres to achieve savings on annual energy costs. We also utilise UV systems to reduce the use of chemicals and reduce bacteria.
The compulsory use of swimming caps in lessons keeps our pools cleaner, reducing chemical usage. We also do not sell plastic caps, only fabric or long-life silicone caps are for sale.
Limit Paper Usage
Our swim centres have reduced the need for paper by processing information electronically, where possible.
Reusable Swim Nappies
We encourage ALL Baby and Toddler Parents and Carers to purchase Reusable Swim Nappies (available at Superfish Swim Schools) for swim lessons, reducing the volume of disposable swim nappies destined for landfill!