A few words from our clients...
Special thanks to all customers who have already provided testimonials, we appreciate your time and as a family owned and operated business, such word-of-mouth marketing is invaluable. All reviews help us to constantly assess our operation, create new or improved services and provide continued exceptional customer service.
We left our previous swim school due to staff changes and it was a blessing in disguise to shift over to Superfish Redland Bay. Our daughter had been having major struggles with her water confidence and from pretty much the first lesson she overcame it. Our teacher is absolutely incredible with the children taking time to assist each individual and celebrate their wins whilst still maintaining strong control of the entire class. Furthermore, the quality of lessons is invaluable, in a matter of weeks our child has learnt skills she has previously spent months working on. We only have good things to say about Superfish 🙂
Our son and daughter have been going to Superfish ever since they were little. Our son has had a few tough weeks a little while ago and didn’t really enjoy himself anymore. This was picked up by Kerryn and addressed quickly and he’s now loving his lessons again. We used to go to Benowa which is very busy. We love this school because it’s smaller and more personable.
Response from the owner: Thank you Johnathan, we appreciate your kind words on our amazing passionate team!
I have been visiting this place for a few years now, with my grandson. And now my granddaughter has joined the family. We have always found the staff friendly, and the facilities clean and comfortable. There is also coffee, drinks, and snacks available here, next to the reception area. The instructors here are amazing with the children. They are so patient, with them, and some of the parents
Response from the owner: Thank you so much for your support Graham! We are glad to hear our staff and facilities are up to standard!
The staff is very professional and has perfect people skills. Thank you, Lynden!
Response from the owner: Thank you Patricie for this review. We adore Lynden too! Very Lucky!
Miss Franciya and Miss Zara are gods! Sooooo amazing!!!!!
Response from the owner: Thank you so much Dora! We love Miss Franciya and Miss Zara. We are very lucky!!
Lucy has been coming to Superfish Benowa for many years. She now has a lovely swimming stroke and is very confident in the water . She has loved coming to this swim school and is very sad to stop but it is time . Thank you to all for teaching Lucy so well and for your friendly smiles . Regards Jennifer
Response from the owner: Thank you Jennifer for your lovely review. We will miss you guys!
My son has been swimming at Superfish for 6 years now. The pools are modern, so clean and all teachers have been absolutely wonderful. Miss Elizabeth the manager is always friendly and approachable. Thank you so much 😊
Response from the owner: Thank you so much for the lovely review. We love having your family at Superfish Benowa.
Amazing staff and instructors! Couldn’t recommend enough!Always helpful and accomodating! Such great progress in a short time for both my kids! If I could give 6 stars I would !!
The instructors are amazing, especially Frenciya. She is lovely and has such attention to detail for the children's lessons. Correcting their positions in a gentle and supportive way, she cares about her job, and it shows. My daughter absolutely loves attending superfish. Both my daughters have fostered a very healthy interest in swimming, and it's thanks to superfish. One of my daughters was afraid of water prior to attending superfish sunnybank. I especially like their focus on drowning prevention and correct swimming techniques. Teo, in reception is always so warm and welcoming.I knocked one star off however due to updated policy post covid. There is not enough time allocated to use up make up tokens and I have repeatedly lost money on unattended lessons while my child was sick due to the nature of the token uses. They do not have enough classes available during the month to use the makeup tokens before they expire and thus, the time is run out, and tokens expired. I'm quite disappointed in this and in the way the new administrator made me feel as if this was my fault.
Ms Angelique & Mr David are AMAZING instructors and both my kids wouldn't be where they are today without them both. Their approach with the kids is fantastic & even with us as parents is so appreciated. The only issue with them being so popular, is their availability.. very limited.. but its understandable ❤️ Worth the wait & time!
Response from the owner: Thank you so much!! Our team care SO much & your feedback means A LOT! Thank you!😍
My kids had their trial class and they loved it.great customer service. Thanks
Response from the owner: Thank you very much !
Great facilities and the pool is indoors. Great for cold day swims. The heaters over the kids change tables it amazing too. 10/10
Everyone is so patient, friendly & caring.
Great swimming school! Kid enjoys coming here. He is excited to learn swimming! Because the coaches are so supportive and friendly. Gabby is a great coach helping my kid correct the movements, highly recommended!
Response from the owner: Thank you very much for your lovely review. We love seeing the kids enjoying their lessons.
Frenciya is excellent. She is very patient and nice.She is very good at teaching.She can know what is wrong with me.She pays attention to every learner.I am lucky to have such an professional teacher.Thank you.
Response from the owner: Thank you so much Bicai. We are very fortunate with our team & think Frenciya is amazing!!
We started private lessons with Lexi once a week in early Feb as our 3 year old was petrified of pools and swimming. The confidence he has gained in 3 months is nothing short of amazing. Lexi has been so patient and the entire team have worked together to help him build his confidence and he is now starting to actually swim.
Response from the owner: Thank you so much for this review. We really appreciate your feedback.
This place is awesome! Teachers are super passionate and engaging, facilities are 👌 and management is down to earth and genuine. Laid back and top quality. We tried 3 other swim schools and this one was baby porridge, just right. Perfect. Feel blessed that we came upon Super Fish.
Response from the owner: Thank you so much Lukas. It is lovely to hear you are so happy.😊
Janine is very dedicated, nice and professional swimming coach, I’m glad my daughter is in her class.
Response from the owner: Thank you so much for your review Flora. We love Janine! 😊
Great swim school, environment always clean and tidy, staff very friendly and helpful.Jeremy is a fantastic swim instructor for kids. Very happy with how my daughter loves swimming now.
Response from the owner: Thanks Kat! Really appreciate!
Our son absolutely loves going to the swimming classes and his teacher Carol.Carol is such a high energy and welcoming person. She will always welcome you with a big smile.The classes are not crowded, which makes the experience even more personal.Highly recommend
Response from the owner: Really appreciate Bruno! Our team put in such a big effort!! 🥰
The team at Benowa are absolutely amazing and would highly recommend this swim centre.
Response from the owner: Thank you for the lovely review. 💙
Dana from super fish Benowa is brilliant . We have had private’s for our 3 year old for a year now because he wasn’t listening in a group environment. With Dana’s persistent and patience we are pleased he can swim across our pool and safely enter and exit the pool. Recently we started with our 1 year old who has cerebral palsy and she is doing amazing work with him. To say she is amazing is an understatement ❤️
Response from the owner: Thank you so much for your lovely review. Dana is a great asset to the Benowa team. ❤️
Superfish PP has been an amazing place to start our little one in swimming. They are very consistent and caring. We have always had consistent teachers and really interested for the safety and the progress of the little ones. We have been going for almost two years and will keep going.
Response from the owner: We appreciate your feedback and support Sandra! It is because of families like yours that we love to dedicate ourselves in delivering the best learn to swim program we can.
My son only loves this pool, specially Diego, the Brazilian teacher. Diego is very unique on his approach with kids, and he is very dedicated and focused in each individual children in a very special way. We tried other pools, but my son only wants Diego, and so we can back to the pool, even if it means driving 30 mins every time. It is worth it! Thanks Elizabeth and family for having the best teachers! Love it. Kind regards. Alain
Response from the owner: Appreciate your feedback Alain. The whole team at Benowa are incredible & passionate teachers. We are blessed with the team! 🥰
My 1yr old son did not enjoy the lessons at first. It took 8 wks to get him comfortable and now he’s loving it. Swim teach Franceya was very patient and encouraging to get us to push thru. I see that the swim teachers are very good with the kids
Response from the owner: Thank you for your review! Our team really appreciate x
Great place for baby to learn swimming! Lots of facility comparing to other swimming pool. Temperature is nice and warm. Staffs are very friendly
Response from the owner: Thank you so much for your review!
Love this place 🙂 highly recommended
Response from the owner: Thank you so much. Our team really appreciate.
Great instructors who have built great relationships with my kids 👍🏻 facilities are slightly old and could do with a facelift but otherwise, highly recommended swim school 👍🏻
Response from the owner: Thank you for your review. Hopefully you are liking all the new renovations & upgrades?
Such an amazing and welcoming swim school. All staff and swim trainers are so friendly. Highly recommend for those starting out!
Response from the owner: Thank you so much for your lovely review! 💙
The team at Sunnybank are excellent instructors who are friendly and generous with their time. Our daughter has loved coming for lessons here and her swimming has improved rapidly.
Response from the owner: Thank you David. This means a lot to our team.
