Big news from Superfish - and yes, we’re still smiling about it.
We’re proud to share that Superfish Swim Schools has been awarded Swim Australia’s “Best Swim School for Marketing, Promotion and Customer Service” at the asctaCONVENTION Awards.
It was an incredible evening all round, with our very own Kerryn Harber also taking out Australian Swim Teacher of the Year. Not a bad night at all.
At Superfish, customer experience isn’t a buzzword - it’s the backbone of everything we do. From the moment you walk through the door, every detail is designed to make your visit smooth, welcoming and genuinely enjoyable.
Our team - from front desk to swim instructors, personal trainers to café staff - are all highly trained and committed to delivering a consistently high standard of service. It’s not just about teaching swimming. It’s about creating an environment where families feel comfortable, supported and confident.
Being recognised by the industry is something we’re incredibly proud of. But if we’re honest, the real reward comes from the feedback we receive from our community every day. That’s what tells us we’re getting it right.
To our amazing team - this is yours.
To our customers - thank you for trusting us.
"My son has improved so much in the last three months with superfish. The staff from reception, to the cafe and of course the instructors are all so friendly and helpful and more importantly excellent at what they do. My son loves his swimming lesson days and that is because of the staff, thank you. We wouldn’t go anywhere else and would certainly recommend them for anyone looking for swimming lessons for their children." - Heather
"My son has been swimming at this fantastic swim school for 3.5 years and loves it. He is almost 4 years old is very confident in the water and I owe that to his teachers. Each lesson he gets better and better. The teachers and administration staff are always there to help and they are also very polite, welcoming and happy which goes to show the management and owners must be good!! We love going every week and I will be forever thankful as this school is teaching my son how to swim. A special thanks to Kerryn Harper." - Renae
"All my grandchildren have gone here, can't recommend the place more highly. It is our home away from home! Awesome staff and great coffee" - Caralyn
"We love Superfish Swim School Pacific Pines! Our little boy has been swimming here since he was 3 months old and is now a confident and extremely happy two year-old in the pool! There is a beautiful family feel from when you walk in and all staff members are extremely helpful and friendly. I love how encouraging the swim instructors are and also other parents within the classes. Our swimming teacher Kerryn is absolutely amazing and she is great at pushing kids to do their best in a nurturing way! Our little boy gets so excited to swim as soon as he sees her!! Nicola in the cafe is one of a kind!!! She is most helpful and makes a delicious coffee and baked goods! We now can’t leave without banana bread and prices are really good!! Overall, we are more than happy to call Superfish our swim school!!" - Sarah
